Q:
What is the typical lead time for custom furniture production?
Generally, the production process takes approximately 30 to 45 days after the design details, specifications, and finishes are officially confirmed.
Q:
Can I request finish and material samples before placing a bulk order?
Yes, we support sending material and finish swatches for confirmation to ensure the textures, colors, and quality align perfectly with your project requirements.
Q:
How do you ensure the furniture is not damaged during shipping?
We employ standard export-grade protective packaging including shock-absorbing foam corner protectors, thick corrugated cartons, and sturdy wooden crates for delicate or heavy structures.
Q:
What standard shipping and logistics options do you offer?
We accommodate various shipping methods including sea freight, air freight, and land transport depending on your location, order volume, and urgency.
Q:
What are the core steps of the ordering and custom design process?
The process includes discussing requirements, confirming technical drawings, selecting materials and finishes, manufacturing, quality inspection, professional packaging, and final dispatch.
