Frequently Asked Questions
QAre you a trading company or factory? Where are you located?
We are a factory located in Jiujiang Town, Foshan, China, covering 20,000 square meters. It takes about 1 hour from Guangzhou. You are also welcome to visit our booth at trade exhibitions.
QDo you have a showroom?
Yes, we have a showroom building covering 4,000 square meters, showcasing many of our furniture items. We look forward to your visit.
QDo you offer samples? Is there a charge?
We offer product samples and will charge a sample fee. If you place a future order of at least 1 container, the sample fee will be returned to you.
QDo you offer customized product services?
Yes, customized products are available. Send your design pictures and detailed information to us, and we will work with our professional designers to create the custom sample you want.
QWhat is your minimum order quantity and payment terms?
Our minimum order is 5 sets. Payment terms require a 30% deposit for standard products and a 50% deposit for custom products, with the balance due before shipment. We accept TT, L/C, online payment, and cash.
QWhat guarantees and shipping terms do you offer?
We provide a 1-year product warranty, and a 2-year warranty on the internal iron frame structure. Our price terms are EXW or FOB; you are free to arrange shipment with your own company, or we can assist using our preferred international package forwarding partners.
